At AceCubing, we are committed to providing our customers with the best online learning experience possible. We understand that circumstances may arise where you may need to request a refund for a course you've purchased. Our refund policy is designed to be fair and transparent.

Refund Percentage and Timeframe:

If you decide to request a refund for a bundle you have purchased on AceCubing, you are eligible to receive a refund of 25% of the course fee. To be eligible for this refund, you must submit your refund request within 48 hours of the purchase.

Eligibility Criteria:

To qualify for a refund under our policy, you must meet the following criteria: The refund request must be submitted within 48 hours of the purchase and you must not have accessed more than 3 Modules of the course content.

How to Request a Refund:

To initiate the refund process, please email us at acecubingofficial@gmail.com or contact us on 9800 5500 20

Refund Processing:

Once your refund request is received and meets the eligibility criteria, our team will review your request and if approved, you will receive a refund of 25% of the course fee to the original payment method used for the purchase. 

Please note that it may take 5-7 business days for the refund to reflect in your account, depending on your financial institution.

Contact Us:

If you have any questions or concerns about our refund policy or need assistance with the refund process, please feel free to reach out to our customer support team at acecubingofficial@gmail.com.

AceCubing reserves the right to amend or modify this refund policy at its discretion. Any changes will be communicated through our website and relevant communication channels.